Privacy Policy
Last updated: November 1, 2026
This Privacy Policy explains how Willhaus Furniture ("Willhaus," "we," "us") collects, uses and shares information when you visit willhausfurniture.com, shop with us online or in our showroom at 9055 Locust St, Elk Grove, CA, or contact us.
Information we collect
- Information you give us: name, email, phone number, billing and delivery address, order details, and anything you send us in messages, financing inquiries or warranty claims.
- Payment information: card payments are processed by Shopify and its payment partners. We do not store full card numbers.
- Information collected automatically: device and browser type, IP address, pages viewed, and similar data collected through cookies and similar technologies, including those used by Shopify to run the store and cart.
- Delivery calculator: when you enter an address to estimate delivery, it is used to calculate the distance from our showroom and is not stored by us.
How we use information
- To process and deliver orders, arrange delivery appointments, and provide customer service, returns and warranty support.
- To respond to questions and financing inquiries.
- To send sale alerts and promotions if you sign up. You can unsubscribe at any time using the link in any email.
- To keep our site secure, prevent fraud, and understand how the site is used so we can improve it.
- To meet legal, tax and accounting obligations.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as Shopify (our e-commerce platform), payment processors, financing providers you choose to apply with, delivery partners, and email service providers, and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights.
Cookies
We and Shopify use cookies to keep your cart working, remember preferences, and measure site traffic. You can control cookies through your browser settings; some site features may not work without them.
Your California privacy rights
If you are a California resident, you have the right to know what personal information we collect, use and disclose; to request deletion or correction of your personal information; to opt out of the sale or sharing of personal information (we do not sell it); and not to be discriminated against for exercising these rights. To make a request, email us at the address below. We will verify your request before responding.
Data retention and security
We keep order records as long as needed for our business and legal obligations, and we use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Willhaus Furniture
9055 Locust St, Elk Grove, CA
Phone: (916) 585-3613
Email: elkgrovemattresses@gmail.com